Welcome to Mazaadi,

This Privacy Policy sets out the basis on which any personal data, including but not limited to payment details and other information we collect from you or other sources or that you provide to us (“Information“) will be handled by us in connection with your access and use of www.mazaadi.com, and/or the Mobile Applications (collectively, the “Platform or Applications ”), services and listing data (collectively, the “Services” or “Service“). We understand the importance you place on the Information, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our practices regarding your Information. By using our Services, you agree to the handling of your Information in accordance with this Privacy Policy.
References in this Privacy Policy to “we”, “our” or “us” (or similar) are references to Mazaadi. References to “user” or “you” (or similar) are references to you as an individual or legal entity as the case may be.

WHAT INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following Information about you:

a. Information that you provide by filling in forms on our Platform or Applications, including information provided at the time of registering to use our Platform and other co-registrations (e.g., social media logins), subscribing to our Services, posting and listing data or requesting further services;
b. The Information you provide when you enter a bidding or data listing via our Platform or Applications, provide reviews, testimonials or feedback on our Platform;
c. Information you provide us, or that we may collect from you, when you report a problem with our Platform or Applications;a record of correspondence if you contact us;
d. General, aggregated, demographic and non-personal Information; if you download or use our mobile application, we may have access to details about your location and your mobile device, including a unique identifier for your device;
e. Details of transactions you carry out through our Platform or Applications and of the
fulfillment of your orders;
f. Details about your computer, including but not limited to your IP address, operating system, and browser type, as well as information about your general internet usage(e.g., by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons, etc., (together called, “Cookies”));
g. Your email address and/or mobile number from a third party if you indicate that you have consented to that third party sharing your Information with us; and any other information we consider necessary to enhance your experience on the

Platform or Applications:

HOW WE WILL USE YOUR INFORMATION

We may use Information held about you in the following ways:
a. To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
b. To provide you with location-based services, such as advertising, search results and other personalized content;
c. To carry out our obligations arising from any contracts entered into between you and another entity using our Platform or Applications or between you and us;
d. To improve our Services and to deliver a better and more personalized service to
you;
e. To ensure that content from our Platform or Applications is presented in the most effective manner for you and the device you use to access our Platform;
f. For any other reason which we deem necessary to enhance your experience of the Platform or Applications;
g. To administer and manage our incentives programs and fulfill your requests for incentives, and/or to allow you to participate in sweepstakes and to notify you if you are a sweepstakes winner;

TO WHOM WE MAY DISCLOSE YOUR INFORMATION

Information about our customers is an important part of our business. We share your Information only as described below and with businesses Partners that follow practices at least as protective as those described in this Privacy Policy:

a. Other Businesses Partners: To offer you our Services, we may engage with businesses Partners who are affiliates of us and/or non-affiliated service providers (e.g., logistics businesses used to deliver products to you, marketing companies, payments processors to process online transactions, Warehousing facilitators … etc.). We may involve other businesses Partners in your transactions, who may store your Information in a digital wallet to make your use of our Services more efficient.
You understand that it is important that such business partners have access to the relevant Information to perform their functions. We will ensure that these businesses do not use your Information for other purposes. We may also receive Information from this business (e.g., updated delivery and address information), which we may use (e.g., to correct our records and deliver your next purchase). By using our Platform or Applications, you hereby freely and specific consent to the transfer, storage, use, and disclosure of your Information among businesses Partners who are affiliates of us and/or non-affiliated service providers, wherever located. These businesses Partners shall be contractually bound to respect the confidentiality of your Information.

b. Marketing and Promotional Offers: We may also use your Information to provide you with information about merchandise, bids, and services that may be of interest to you and enhance your Platform or Applications experience, service messages, new features, enhancements, special offers, and events of interest. We may contact you via various channels, including without limitation emails, push notifications, web notifications, posts, telephone, in-app messages, WhatsApp messages, and news feed cards.
We may permit third parties to use your Information. For example, we may provide advertisers with Information to help them reach the kind of audience they want to target and to enable us to comply with our commitments to our advertisers (e.g., by displaying their advertisements to a target audience).
Additionally, you may be asked to provide additional information to participate in some of our market research activities, including competitions and promotions. For example, if you win a competition or promotion, you may be asked to provide further personal data to establish your eligibility and provide you with the prize. This information may be collected by us or our co-sponsors or vendors for the promotion. Note that you should review such third parties’ privacy policies to see how they may use any information that they collect.

c. Business Ownership Transfers: In the event that we or substantially all of our assets are acquired, customer information will be one of the transferred assets.

d. Protection of Our Platform and Applications: We release accounts and other Information when we believe such a release is appropriate to comply with the law and law enforcement investigations and to protect the rights, property, or safety of our users or others. This includes exchanging information with other companies and organizations for various reasons, such as fraud protection and credit risk reduction.
Note that our Platform or Applications may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data or other information to these websites.

HOW WE STORE YOUR INFORMATION

The information that we collect from you may be transferred to, stored, and processed by those who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details, and the provision of other support services. We will store your Information for as long as necessary to fulfill the purposes indicated in this Privacy Policy or as otherwise permitted or required by law. Your Information may be transferred, stored, processed, and used by our affiliated companies and/or non-affiliated service providers in one or more countries. Your payment details may be transferred to and stored with our affiliated companies in order to, among other things, process your payment details and provide support services to you.

WHAT SECURITY MEASURES WE APPLY

We maintain commercially reasonable security, technical, administrative, and physical safeguards to ensure your Information is treated securely and in accordance with this Privacy Policy, and to protect against unauthorized access or alteration to, disclosure, or destruction of your Information. We may, for example, use encryption technology to secure your Information during transmission to our Platform or Applications as well as external firewall and on-host firewall technology to prevent network-level attacks. Only authorized employees, contractors, and agents who need to know your Information in connection with the performance of their services are allowed to access this Information.
It is important for you to protect yourself against unauthorized access to your password and to the devices used to access our Services. You are responsible for keeping your password confidential. For example, ensure that you sign off when you have finished using a shared device.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your Information transmitted to our Platform and any transmission is at your own risk.

HOW CAN YOU ACCESS AND AMEND YOUR INFORMATION?

You are able to access a broad range of information about your account and your interactions with the Platform for the purpose of viewing and, in certain cases, updating your Information.
Examples of information you can access easily on the Platform include:
a. up-to-date information regarding recent orders;
b. personally identifiable information (including name, e-mail, password,
communications, and personalized advertising preferences); payment settings
(Including credit card information); and e-mail notification settings.
You can opt out of receiving future marketing communications from us at any time by adjusting your customer communication preferences, through the unsubscribe link within the email communication or from my account dashboard. For marketing via your mobile application, you will need to adjust your notifications settings in the general section of your mobile.
Also, our system will place cookies when you log on to our Platform or Applications and this is to ensure you have an enjoyable user experience and are able to utilize all aspects of the Platform. You may disable Cookies by changing the settings on your browser. If you disable Cookies, it will affect how our Platform works and you may not be able to access or use certain areas of our Platform or full functionality. For example, performance cookies collect information about how you use the Site, for instance, which pages you visit most often, which allows us to provide you with targeted and relevant choices that enhance your Site experience.
We may retain a copy of your Information for compliance reasons. When you update the Information, we may retain a copy of the prior version for our records.

WHAT IF WE CHANGE OUR PRIVACY POLICY?

Our line of business is dynamic and changes constantly, and our Privacy Policy may therefore also need to change. We will post the current version of this Privacy Policy on the Platform or Applications and each such change will be effective upon posting on the Platform or Applications or upon the date designated by us as the “effective date”.
We may e-mail periodic reminders of our change notices and conditions, but you should check our Platform or Applications frequently to see recent changes.
It is your obligation to regularly check the Privacy Policy. Your continued use of the Platform or Applications following any such change constitutes your agreement to this Privacy Policy as so modified.

HOW YOU CAN CONTACT US

If you have any concerns about your Information on the Platform or Applications, please contact us at legal@mazaadi.com with a thorough description, and we will try to resolve it.

Last updated on: May 1, 2023